Price is now $15.00! Would NOT recommend it at all. Waited 17 minutes for my last order for mozzarella sticks, bill was paid for. Husband received his salad, hamburger and sides before I received one item.
This has been my favorite restaurant for many years (I am crazy about the Jack Daniels sauce) but todays experience was absolutely the best experience I've ever had here & I attribute that to the amazing service from our server, Kevin. It was late & there were about 6 couples dining with 2 to-go orders and he waited on all of us as well as running the bar with prompt service - we never once got to the bottom of our beverage before he was asking if we needed a refill, he was quick to clear our dirty plates, the food came out fast & he did it all with a smile on his face. We observed that the same level of service was provided to the other couples there as we dined. He even went above & beyond when a to-go order came in and he asked if she needed assistance taking her order to her vehicle. Just wow! I will definitely be requesting him the next time we come in.
My boyfriend and I came in to have dinner granted there were lots of kids and big groups. He ordered a burger with wings on it and I ordered the Bruschetta Chicken with pasta. His burger was just right but when I tasted mine the chicken was cold and the pasta was just warm. The chicken was also dry. They made another order of it but by then he was finished with his food. We were not in a hurry but I feel like the manager could have done more or to come over and apologize.
Music was to loud, asked for it to be lowered but did not happened. There for lunch at 12:30, but ran out of onion soup. Ran out of soup of the day, and took to long for food to come out of kitchen. Bathroom was dirty and smelled worse than a port a potty. It will be a long time before I would ever consider returning. Disappointing because I have always enjoyed it in the past.
Would never get the endless Apps again! Waited for a very long time to get the first two. Then could only order one at a time. Waited over 10 minutes in-between food
While the service was great the cleanliness of this location was lacking. The floors were sticky from walking in to the restaurant all the way to using the extremely dirty bathroom. It looks like they had not cleaned for a few days. I can't imagine how nasty the kitchen is if they can't clean the rest of the place. So salads come.....no eating aparatis...so we grab them.off the next table since we sat for a bit waiting for the how's your salad check in...and surprisingly MY fork already came with salad dressing cooked on it all the way up the fork
Tgi Fridays is a US Restaurant based in Strongsville, Ohio. Tgi Fridays is located at 18400 Royalton Rd, Strongsville, OH 44136, USA.
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