Overall I was very pleased with the staff I spoke with. We now have an adorable toy poodle who is very cuddly. I do feel pricing is on the high end, and didn't like the fact I had to buy the food. However, they did work with me and allow me to buy the smaller bag of dry food instead of the bigger bag since the puppy was only 5 lbs. I appreciated the fact they understood my point, and accommodated me. Love our little guy Harley!!
We were interested in getting another puppy and wandered into Petland. It was our second time being in there and the first time we looked at an older puppy, he had absolutely no interest in us and just wanted to get out of the enclosure they have for meet and greet. We just figured it wasn't the right dog for us. The second time we went back in, the same ting happened, and the dog kept trying to eat the plastic shopping bags. Now I obviously didn't want the puppy to swallow plastic and after I dislodged the bag from her mouth she them became aggressive torwards me and bit my hand, and continued to try to bite it even after I put it behind my back. I restrained her and waited for the staff to come get her and then she started barking at them but they just said she was throwing a tantrum because she had to go back. They did not understand what aggressive behavior is and didn't even acknowledge the fact that she bit me. As an experienced dog trainer, it is obvious that the staff has no experience working with dogs as far as training goes. I also know that these dogs are not seeing any amount of exercise. They are not being socialized properly, they are getting a lot of socialization but not in a healthy manner. The older pups are completely confused from the manner that the receive treats since treat training is a reward system for good behaviors but there is no behavior being associated with the reward. These dogs need to be moved if they aren't sold. A puppy sitting in that environment for 8 months is causing a host of behavior problems including aggression. That poor dog I saw today is most likely going to be bought by someone that isn't experienced enough to correct these behaviors and will end up being put to sleep for aggression.
Great service. Great selection. On the expensive side and a little bum that I was forced to buy a huge bag of food for a five pound miniature dachshund who is four months old. Other than that, a great place to find four footed happiness.
Every time i go in this store the employees are so nice and helpful and the dogs are awake and playful, a little expensive but i love this store
Wonderful & experienced staff on their pets. Puppies are so playful & adorable, so we bought one. If you want a good pet from real breeders, not puppy mills, but here. Really awesome staff, who knew the business. Bravo...
Petland Strongsville is a US Pet Store based in Strongsville, Ohio. Petland Strongsville is located at 1148 Southpark Center, Strongsville, OH 44136, USA.
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